Complete Guide to Online Conflict Resolution Training

Quick Facts
Accreditation: Institutional
Degree Levels: Bachelor's, Master's, Doctoral, and Certificate
Avg Tuition: $28,802
Avg Salary: $74,115

People with specialized training in conflict resolution help mediate and ease communication between disputing parties. Graduates of online conflict resolution degree programs are well suited for a variety of professional roles. Depending on their education level and work experience, they may provide counseling, lead anger management and communications classes, or help people develop child custody plans or settle property disputes. Students in this field study communication techniques, legal statutes, psychology, sociology, and leadership principles.

The accreditation of any degree program you are considering should be a top priority. Accreditation helps ensure that schools provide a worthwhile education for their students and meet established academic standards. The US Department of Education and the Council for Higher Education Accreditation each offer a database of current accredited schools and degree programs. Read More

Find an Online Degree:

Comprehensive List of Accredited Online Schools - Conflict Resolution Degrees ( 38)

Partner School
Partner School
Full List Accreditation Annual Tuition Recommend Rate
Full List (38)
Abilene Christian University SACS COC $33,330 100% (6 reviews)
61 Programs, 12 in Conflict Resolution (view all)
  • Certificate in Conflict Management and Resolution
  • Certificate in Conflict Management and Resolution (for Educators)
  • Certificate in Conflict Management and Resolution for Church Leaders
  • Certificate in Healthcare Collaboration and Conflict Management
American Public University System HLC $6,880 71% (146 reviews)
462 Programs, 8 in Conflict Resolution (view all)
  • Bachelor of Arts in International Relations and Global Security- Peacekeeping
  • Master of Arts in International Relations and Conflict Resolution
  • Master of Arts in International Relations and Conflict Resolution - Peacekeeping
  • Master of Arts in International Relations and Conflict Resolution - Comparative and Security Issues
American University MSCHE $46,615 100% (2 reviews)
54 Programs, 2 in Conflict Resolution (view all)
  • MA in International Relations - International Negotiation and Conflict Resolution
  • MIS in International Negotiation and Conflict Resolution (Executive)
Arizona State University HLC $15,691 - $27,372 71% (88 reviews)
226 Programs, 1 in Conflict Resolution (view all)
  • MLS Master of Legal Studies - Conflict Resolution
Ashford University WASC WSCUC $10,632 - $13,400 67% (646 reviews)
212 Programs, 1 in Conflict Resolution (view all)
  • Doctor of Psychology - Mediation and Conflict Resolution
Austin Peay State University SACS COC $23,153 50% (2 reviews)
60 Programs, 1 in Conflict Resolution (view all)
  • Graduate Certificate in Conflict Resolution and Negotiation
Brenau University SACS COC $28,510 Add Review
92 Programs, 2 in Conflict Resolution (view all)
  • Master of Business Administration in Negotiation and Conflict Resolution
  • Master of Science in Organizational Leadership-Negotiation and Conflict Resolution
California University of Pennsylvania MSCHE $15,326 80% (15 reviews)
108 Programs, 1 in Conflict Resolution (view all)
  • Master of Arts in Conflict Resolution Studies
Chicago School of Professional Psychology Online HLC $13,530 0% (3 reviews)
46 Programs, 3 in Conflict Resolution (view all)
  • M.A. International Psychology - Trauma and Group Conflict
  • Ph.D. Business Psychology, Consulting Track
  • Ph.D. Business Psychology, I/O Track
Colorado State University-Fort Collins HLC $28,903 100% (5 reviews)
81 Programs, 1 in Conflict Resolution (view all)
  • Graduate Certificate in Campus Crisis Management
Creighton University HLC $38,750 100% (3 reviews)
75 Programs, 4 in Conflict Resolution (view all)
  • Graduate Certificate in Negotiation and Conflict Resolution
  • Master of Science in Negotiation and Conflict Resolution
  • Master of Science in Organizational Leadership
  • Master of Science in Organizational Leadership/Negotiation and Conflict Resolution
Dominican University HLC $32,530 Add Review
45 Programs, 5 in Conflict Resolution (view all)
  • Dual Degree Bachelor of Professional Studies in Human Services/Master of Arts in Conflict Resolution
  • Dual Degree Bachelor of Professional Studies in Legal Studies/Master of Arts in Conflict Resolution
  • Master of Arts in Conflict Resolution
Edinboro University of Pennsylvania MSCHE $14,668 100% (2 reviews)
30 Programs, 1 in Conflict Resolution (view all)
  • Graduate Certificate in Conflict Management
Florida International University SACS COC $18,954 90% (10 reviews)
127 Programs, 2 in Conflict Resolution (view all)
  • Graduate Certificate in Conflict Resolution and Consensus Building
  • Undergraduate Certificate in Conflict Dispute Resolution
George Mason University SACS COC $34,370 Add Review
58 Programs, 1 in Conflict Resolution (view all)
  • Master of Science in Conflict Analysis and Resolution
Hamline University HLC $40,332 Add Review
17 Programs, 2 in Conflict Resolution (view all)
  • Certificate in Bullying Prevention
  • Master in the Study of Law - Conflict Resolution
Kennesaw State University SACS COC $8,066 - $17,329 75% (4 reviews)
97 Programs, 1 in Conflict Resolution (view all)
  • Graduate Certificate in Applied Peacebuilding
Minnesota State University at Mankato HLC $16,216 Add Review
47 Programs, 1 in Conflict Resolution (view all)
  • Master of Fine Arts in Forensics
Missouri State University HLC $14,746 0% (1 review)
55 Programs, 1 in Conflict Resolution (view all)
  • Graduate Certificate in Conflict and Dispute Resolution
Northeastern University NECHE $49,497 100% (10 reviews)
314 Programs, 4 in Conflict Resolution (view all)
  • Master of Science in Global Studies and International Relations - Conflict Resolution (Non-Thesis Option)
  • Master of Science in Global Studies and International Relations - Conflict Resolution (Thesis Option)
  • Master of Science in Global Studies and International Relations - Diplomacy (Non-Thesis Option)
  • Master of Science in Global Studies and International Relations - Diplomacy (Thesis Option)
Norwich University NECHE $38,662 79% (19 reviews)
95 Programs, 1 in Conflict Resolution (view all)
  • Master of Arts in Diplomacy - International Conflict Management
Nova Southeastern University SACS COC $29,930 71% (7 reviews)
202 Programs, 4 in Conflict Resolution (view all)
  • Doctor of Philosophy in Conflict Analysis and Resolution
  • Master of Human Services in Child Protection - Conflict and Crises Management for the Child Protective Case Worker
  • Master of Science in Conflict Analysis and Resolution
  • Master of Science in Criminal Justice - Conflict & Crises Management
Oregon State University NWCCU $29,457 43% (7 reviews)
154 Programs, 1 in Conflict Resolution (view all)
  • Master of Public Policy in Water Conflict Management
Regent University Online SACS COC $17,288 50% (14 reviews)
452 Programs, 4 in Conflict Resolution (view all)
  • Certificate of Graduate Studies in International Relations
  • M.A. in Law - Alternative Dispute Resolution
  • Master of Arts in Human Services - Conflict & Mediation Ministry
  • Master of Arts in Law - Mediation
Regis University HLC $35,610 50% (22 reviews)
106 Programs, 1 in Conflict Resolution (view all)
  • BA in Communication - Conflict Resolution
Roosevelt University HLC $28,963 100% (2 reviews)
28 Programs, 1 in Conflict Resolution (view all)
  • MA in Conflict and Mediation
Saybrook University Hybrid Online WASC WSCUC $27,439 Add Review
43 Programs, 1 in Conflict Resolution (view all)
  • Certificate in Peace and Conflict Resolution
Touro University Worldwide WASC WSCUC $14,600 50% (4 reviews)
54 Programs, 1 in Conflict Resolution (view all)
  • MA - Dispute Resolution
Trident University International WASC WSCUC $9,240 76% (72 reviews)
91 Programs, 3 in Conflict Resolution (view all)
  • Graduate Certificate in Conflict Resolution Management
  • Master of Business Administration - Conflict and Negotiation Management (MBA)
  • Master of Science in Health Administration (MSHA) - Conflict Resolution Management
University of Alabama SACS COC $28,100 67% (3 reviews)
78 Programs, 1 in Conflict Resolution (view all)
  • Graduate Certificate in Consumer Conflict Management
University of Central Florida SACS COC $22,467 88% (8 reviews)
124 Programs, 1 in Conflict Resolution (view all)
  • Communication and Conflict, BA
University of Denver HLC $48,669 Add Review
173 Programs, 3 in Conflict Resolution (view all)
  • Graduate Certificate in Dispute Resolution
  • Master of Arts in Communication Management - Dispute Resolution
  • Specialized Graduate Certificate in Dispute Resolution
University of Florida - Community Sciences SACS COC $28,659 Add Review
9 Programs, 1 in Conflict Resolution (view all)
  • Master of Science in Family, Youth and Community Sciences
University of Idaho NWCCU $23,812 100% (2 reviews)
58 Programs, 1 in Conflict Resolution (view all)
  • B.A. in Organizational Sciences - Organizations and Communities
University of Maine NECHE $30,282 Add Review
48 Programs, 2 in Conflict Resolution (view all)
  • Certificate in Peace and Reconciliation Studies
  • Master of Arts in Interdisciplinary Studies: Peace and Reconciliation Studies
University of North Carolina at Greensboro SACS COC $22,409 100% (3 reviews)
52 Programs, 3 in Conflict Resolution (view all)
  • Bachelor of Arts in Peace and Conflict Studies
  • Master of Arts in Peace and Conflict Studies
  • Post-Baccalaureate Certificate in Peace and Conflict Studies
University of Notre Dame HLC $51,505 100% (2 reviews)
10 Programs, 1 in Conflict Resolution (view all)
  • Executive Certificate in Negotiation
Walden University HLC Not Provided 49% (496 reviews)
662 Programs, 12 in Conflict Resolution (view all)
  • BS in Human Services - Self-Designed
  • MS in Human and Social Services - Community Intervention and Leadership
  • MS in Human and Social Services - Conflict Management and Negotiation
  • MS in Human and Social Services - Family Studies and Intervention

Online Conflict Resolution Degree Overview & Career Information

A bachelor's degree is often the minimum education requirement for many careers in conflict resolution and negotiation. These undergraduate degrees are useful for people who are planning on becoming social workers, counselors, probation officers, and even teachers. Some programs concentrate on using conflict resolution techniques in business, specifically in human resources and organizational management. Students will also examine theories in psychology, sociology, and cultural studies.

Graduate certificates in conflict resolution and negotiation take approximately one year to earn and can lead to career opportunities with local criminal justice or social services organizations. Students learn about effective communication techniques, including appropriate conflict resolution language, and how to apply these skills in actual meetings with clients who are in need of mediation services. They also learn about controlling emotions, navigating cultural and socioeconomic barriers, and working within legal parameters and restrictions.

Master's and doctoral degrees often focus on the business side of conflict resolution. These programs train students to become experts on existing theories and challenges in conflict resolution and negotiation, while also asking them to develop and test their own theories. Most graduate students complete research projects or case studies that lead them to complete a thesis or dissertation. This paper is generally the cornerstone of a graduate student's independent studies.

View Conflict Resolution Programs View Conflict Resolution Programs

Online Bachelor's Degrees in Conflict Resolution

Online bachelor's degrees in conflict resolution and negotiation prepare students for careers in the field of conflict management and dispute resolution. Programs provide students with a broad range of techniques and tools to facilitate successful negotiations in conflict situations. Prerequisites vary by program but may include basic computers, communication, English, and math. Bachelor's programs require completion of 120 to 123 credits, which takes approximately four years.

The curriculum consists of general education courses, core courses, and electives. This allows students to develop a broad understanding of negotiation theory and fundamentals of conflict resolution. The training also emphasizes research methods in conflict resolution and negotiation. Undergraduate courses include such topics as comparative cultures; conflict resolution; cross-cultural issues; environmental conflict resolution; gender, power, and conflict; international conflict resolution; mediation principles; negotiation principles; nonviolence theory and practice; reconciliation versus revenge; war, peace, and the global system; and workplace conflict. Bachelor's programs usually incorporate a capstone course, such as a special research project. Students may also be required to complete an internship.

Bachelor's programs prepare students for careers in counseling, human resources management, labor relations, law enforcement, social work, teaching, and therapy. Graduates may choose to work in government, non-profit sector, or foreign service. Others pursue careers in consumer advocacy, international business, international diplomacy, military, public administration, and public relations. Job titles for graduates include arbitrator, mediator, community conflict advisor, contract manager, counselor, and labor union negotiator. Bachelor's programs also lay a solid foundation for graduate studies in conflict resolution, negotiation, and peace building.

View Bachelor's Programs View Bachelor's Programs

Online Master's in Conflict Resolution

Online master's degrees in conflict resolution and negotiation equip students with skills for dealing efficiently with human interaction. Programs provide students with a solid theoretical framework for conflict resolution as well as core competencies to effectively intervene in conflict. Key focus areas during training include communication, leadership, peacemaking, and reconciliation. Most programs consider applicants with a bachelor’s degree in any discipline. Programs require completion of 32 to 36 credits, which typically takes two years.

The master’s curriculum gives students the opportunity to develop a comprehensive understanding of theoretical foundations of conflict resolution. Key areas covered by coursework include alternative dispute resolution, conflict management systems design, cross-cultural perspectives in conflict resolution, dialogue and self, dispute resolution and the legal system, dynamics of conflict resolution, ethics and conflict resolution, facilitation and group processes, leadership and organizational behavior, and negotiation and mediation.

Electives may include arbitration; civic organizing and democracy; elder law; ethnicity, nationalism, and conflict; family conflict resolution; healthcare law; improving collaboration; international business transactions; international conflict; international law; labor law; and marriage and divorce. A capstone course is a common requirement of master's programs. This may require students to complete a research project or practicum. In some cases, students are required to write a thesis.

Master's programs in conflict resolution prepare students for leadership roles in dispute resolution. Areas of practice for graduates include administration, business negotiations, counseling, human resources management, labor relations, law, ministry, police work, and social services. Others pursue careers in alternative dispute resolution, public policy advising, social work, and teaching. Professionals in conflict resolution may work in the government, foreign service, or non-profit sector.

View Master's Programs View Master's Programs

Online Doctoral Degrees in Conflict Resolution

Doctoral programs in conflict resolution provide students with interdisciplinary training in resolution practices and theories. Applicants must have an accredited bachelor's or master's degree, depending on the program requirements. The PhD takes three to five years to complete and requires 20-30 courses, as well as a dissertation.

Courses offered during the doctoral program will include advanced theories in critical thinking, understanding conflict, crisis management, mediation theory and practice, conflict resolution and peace studies, and qualitative research methods. Other courses in the program may focus on disaster-conflict interface, restorative justice and reconciliation, international law and treaty law, and communication dynamics in dispute resolution.

Doctoral students may be required to complete one or more practical training experiences as part of the program. These experiences may include a community placement or teaching a course. All doctoral candidates must also conduct research and write a dissertation. The completed research paper is defended before a committee as one of the requirements for graduation.

Graduates holding a doctorate in conflict resolution can become university professors and researchers. They may also work as consultants, assisting businesses and individuals with inter- or intra-business conflicts. Others work as mediators or ombudsmen within a corporation, higher education institution, or another large organization. Still others may work on conflict resolution policy issues in government agencies.

View Doctoral Programs View Doctoral Programs

Online Certificates in Conflict Resolution

The graduate certificate in conflict resolution and negotiation prepares graduates to apply psychological principles to help resolve problems. These programs may be offered through professional development departments, law schools, business schools, or human services departments. Students complete 5 to 10 courses; most programs can be completed in one year or less. Applicants typically need an accredited bachelor’s degree.

The foundational courses in the conflict resolution and negotiation certificate teach students about the role of the conflict specialist and the dynamics of conflict resolution. Many programs include courses in the three major areas of the conflict specialist: mediation, arbitration, and negotiation. Students learn how to assess the different cultural and political pressures that can affect conflict and utilize communication skills to foster negotiation.

In addition to didactic coursework, some conflict resolution and negotiation programs may require on-site or online case studies and practicums in conflict resolution. Since communication approaches are vital to effective conflict resolution, this practical experience can be quite useful for gaining a working understanding of conflict resolution processes.

Graduate certificates in conflict resolution and negotiation are generally used to support career growth and success in another area. For example, those in business and law positions can benefit from the psychology and communication principles emphasized in this certificate. Human services workers, social workers, and human resources officers can also use the certificate to support their work with clients or within their organization. The certificate may be useful for anyone dealing with multiple stakeholders or conflict on a daily basis.

View Certificate Programs View Certificate Programs

The Importance of Accreditation

In order to ensure a positive educational experience, it's wise to choose an online degree program from an accredited institution. Attending a regionally or nationally accredited school will also help you meet eligibility requirements to apply for financial aid or transfer your earned credits to another school. Institutional accreditation is granted to schools that meet high academic standards in terms of their curricula, faculty, research programs, and other student programs. Programmatic accreditation is granted to degree programs for their ability to meet the established standards for a particular discipline. There aren't currently any programmatic accrediting agencies for conflict resolution degree programs specifically, but institutional accreditation is also a good indicator of a quality program.

Legitimate accrediting agencies should be recognized by the US Department of Education or the Council for Higher Education Accreditation. For more information about the benefits of accreditation, please visit Guide to Online Schools' accreditation section.

References

73% of users found this page helpful Was this page helpful?
This website offers school details to prospective students as an informational resource. The appearance of a school listing on this website should not be interpreted as an endorsement by the school of this site.
Recommendation rate refers to the percent of students who said they would recommend this school based on reviews submitted to our partner site, GradReports.com.
This indicates that a school has an annual tuition of $15,000 or less as reported to the National Center for Education Statistics or based on the school's website.