National American University Online Reviews
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Very bad experience with National American University - online classes
School not recommended by
Jael
on
May 12, 2009
5/5 people found this review helpful
Update review from December 2008 - Roseville campus intervened to change grades to incompletes but it wasn't easy for them to do it. By auditing those classes I am changing 2 F's to an earned grade. The online dean and her manager totally ignored me and many, many screen shots from the entire quarter. If your account works that's great if it doesn't you are in for a rough time for sure. Will receive bachelor's degree in Business during summer 09. Thank you Roseville Campus.
Learn More about National American University OnlineFiancial Aid/Grade disputs
School not recommended by
Struggling
on
April 30, 2009
8/9 people found this review helpful
I enrolled at National American University in a 4 year Bachelor Degree program as a Paralegal. My first semester I had no problems at all and enjoyed the classes and teachers. Since then I have had nothing but problems concerning the financial aid department and with trying to disput one of my grades.
I had received a C as my final grade in one of my classes even though I had been carrying a high B throughout the semester. I have requested numerous times for my final paper grade to see my grade with no success. I have asked the instructor and the Academic Dean for the last 5 months again with no response. This grade effects my GPA and my ability to receive certain grant and scholarship opportunities.
The second most important issue is with the financial aid dept. I am disabled I cannot do physical work. That's why I am enrolled in college to change careers. The last two semesters I had to drop a class which lowered my grant funding but I am still considered 3/4 time. I needed the extra funds from dropping the class to live off of. It amounts to about $900.00 each semester. The problem is that the financial aid dept. doesn't adjust my award letters properly nor do they do it in a timely fashion. It seems as if after I had so many problems the first time (they told me my financial aid would not be affected by dropping the class, but it did!) that I complained to the head office, the Board of Higher Education and the Mn.State Deptartment of Education they are now determined to take as long as they can legally to adjust my awards. They still do not reflect adjustments made for my Federal and State grants properly. I am still waiting for my check even though it states in my account the money has been stipend to me and now this semester is almost over. It has taken them 8 weeks to send me my money.
Because of this delay I have almost lost all my belongings in storage. I had to pay hundreds of dollars in late fees, am looking at being evicted and losing my mother rings I inherited that are in the pawn shop. When I spoke to the financial aid head adminitrator I was told that I cannot use my grant funds (they apply my loans first instead of grant funding towards credit costs) for living expenses nor should I depend on that.
This hardship has been put on me unnecessarily causing me undo stress. It has left me with a bad taste in my mouth concerning this University to the point of quiting even though I like the curriculum. I have also asked about the FSEOG grant and what consitutes need in order to obtain this grant and have been told they do not know about it. Even though they received over $100,000 dollars last year in funding from the Government in the form of FSEOG grants. They only dispersed $35,000. On my FAFSA I was eligible for FSEOG. I would like to add that NAU states it works closely with students to make sure that they receive all financial aid and opportunities available for all their students. What I have experienced is the opposite. I was not informed of the 48 credits each year necessary to finish my 4 year bachelors degree on time. Nor was I given the funding to do so. I had to take out another student loan for my summer semester in the amount of $ 3,000. The University hangs onto grant funding gaining interest for their own investments and shows no concern over their students what so ever. I have sent over 10 E-mails to both the financial aid and the academic advisor and program director with no response. I am so angry at the lack of care since I am paying for their product!!!! They act as if they are doing me a favor instead of the fact that consumers like me are enriching their business and lining their pockets. Education should be a positive step for all who seek after it to better their lives and others. Institutions like this ruin people. Instead of focusing on my studies I am depressed and on the verge of a nervous breakdown. Being unable to confront the problem because no matter what authority I have contacted I am told the same thing. If it's not illegal there is nothing we can do. In closing I would like to say that there is something I plan on doing and that is in the future I am going to make institutions like these liable for deliberately causing undo hardships on students. They will be held accountable, laws will be put in place. I am pissed!!!!
NAU
School recommended by
Amy
on
March 01, 2009
7/7 people found this review helpful
Overall I have enjoyed NAU. The only issue I have is with Foundations of Math. All the testing is conducted on a site called Mathzone. It has a tendency to go down, and their help desk is closed on weekends. I was supposed to take assessments that I had failed earlier in the week, and of course, the site has been down now for 24 hours. Of course the semester is now over. I have emailed the instructor at least 5 times, and I have not received a reply. What does this mean for me? I have to take the class over. Currently, I am considering going to a campus to fulfill my math requirements.
NAU Moves to Slow
School not recommended by
Robert White
on
January 07, 2009
6/7 people found this review helpful
I had trouble from the beginning with NAU; they had not received my transcripts, which is not true as I talked to my previous colleges. They have a lot of trouble keeping records, especially grades. Be very aware that you may have to repeat courses that you've had at the Junior level, simply because they don't read your transcripts in a timely way.
Very bad experience with National American University - online classes
School not recommended by
Jael Sande
on
December 15, 2008
16/17 people found this review helpful
I enlisted the assistance of the online Dean and the CEO in Fall of 2008, armed with screen shots and very poor class coverage because of issues totally beyond my control. The Dean tried to tell me the issues were my fault but I cannot control their online class system, then when she agreed to an extension she forgot to tell the professors and make sure I then had access to the classes 3 times. Unforgivable
I went to the CEO and shared the experience he signed for the email I sent him - then ignored me as well. They have my money from my loan but I am going to take them to court for resolution, they must believe they are irreproachable.
The classes are not the best to begin with, when the system doesn't work they are useless. I will update later with results - Online is very different from campus, on campus they care and will work with the students.
Two Enthusiastic Thumbs Up
School recommended by
Nicholas McInerney
on
July 01, 2008
5/5 people found this review helpful
I have had a wonderful experience with NAU. I have been an exclusively online student. I have had great interactions from the beginning with constant communication and encouragement from my advisor and professors. Questions are answered promptly and I have always felt like I've had individual attention from my advisor to ensure I'm proceeding along my degree path appropriately. The online environment is good for learning and there aren't any expectations that aren't impossible to achieve or that don't seem to have a purpose as I have experienced in some other environments. I would recommend NAU to anyone.
National University Bachelor of Science in Criminal Justice Administration
School recommended by
Kristin
on
June 24, 2008
8/8 people found this review helpful
My experience with National University was extremely positive. I wanted an online program that I could complete while continuing to work at my job, and the Criminal Justice Program at National University fit in perfectly. The course work challenged and engaged me, something I didn’t expect from an online degree program. Since I was learning something that so fascinated me it never seemed like work in reality, it seemed like something I was just experiencing and taking in. Working to better myself at my own pace felt great and made things easier in my hectic life. I knew I was working on something for myself and that it would benefit my life immeasurably. I had always been interested in juvenile criminal justice. I thought I could make a difference if I had the chance and the skills to work in the field. I took the opportunity and I am glad that I did, and I actually had fun doing it.
several questionable incidents with NAU
School not recommended by
anonymous
on
May 22, 2008
30/34 people found this review helpful
I had several questionable incidents with NAU, mostly related to administration of records and office support. Beware that the college does not maintain records in the manner it should; it is not uncommon to have grades recorded incorrectly and to have to wade through their cumbersome grievance procedure to correct the errors.
Due to the exceptionally high turnover in professors, academic deans, and other personnel you may experience other delays and annoyances. I stuck it out at NAU due to the time and money already invested, and the difficulty in transferring credits to other institutions. If you are considering NAU I would strongly suggest you look at other choices; you pay a lot per quarter credit (more than attending a public university) to receive a degree with much less stature.
NAU does have a fairly good WebCT environment, but make sure you save all e-mails, make print screen copies, and keep your records in order. The other positive of attending NAU is their Applied Management program that allows you to transfer in previous college course work as your core focus of management. On a scale of 1 to 10 NAU earns a solid 2. I highly recommend exploring other institutions.
Bachelor of Science Degree in Business Administration
School not recommended by
Marcus
on
May 08, 2008
62/66 people found this review helpful
Computer Career Institute @ John Hopkins University (CCI @ JHU), Maryland is the worst institute/college and I would not recommend any students there. The education and staff services are extremely poor. I am wasting my time and money to this college for not able to meet my career goals.
CCI @ JHU mission stated “Computer Career Institute at Johns Hopkins University offers career education that provides you with the knowledge, skills and abilities that today's employers seek. In just a few months, you could complete your career program!†(www.jhutraing.com)
I am currently a student at CCI @ JHU, attending a “fast track†for the Master Certificate Program of Medical Coding and Billing. When I met with the Adviser in December 2007 discussing about the Billing and Coding Program. I specially told her that I will be relocating in July and is it possible to complete the program including the externship. She said “yes†and mapped my scheduled that I will graduate by the end of June 2008 by attending both morning and afternoon classes. In April and May 2008, I spoke with the Director of Career Adviser for an externship in June in Maryland before I relocated. My goal is to complete the program before I relocated so I can get a job at my new location. The Director of Career Adviser refused and promised that she could find me an externship at my new location where I could get a job there. I trusted her expertise and gave her to August 2008. It has been over 8 months and I am still waiting. When I e-mailed the Director of Education in September 2008 about the externship, she called me back and stated, “You’re in Washington and the Director of Career Adviser does not know anyone there or the market.†In January 2009, I sent two complaint letters via e-mail (Jan. 14 & 18) and a hard copy of the complaint letter (Jan. 15) to the Campus Director. I have not heard back from her. I feel that I have been blame and ignore (out-of-mind, out-of-sight) since I am not living in Maryland.
Ten weeks in the coding class, the teacher taught us how to prepare for the exam. When myself and other students asked the teacher to teach real coding by using operative reports and doctor’s notes, her responded was “I don’t have time.â€
At this point, I am regretted to spend $11,000+ to the CCI @ JHU for the poor academic and staff services. I am wasting my time waiting for the externship when I could have gotten a job 8 months ago and bring home income. I strongly do not recommend CCI @ JHU to any students.
