I will be up front in that my last semesters I slacked off some and take responsiblity for being dismissed. The teachers for the most part were wonderful and most of the work load was fairly challenging. But they have a horrible lack of communication within their own departments and with their students. While attending I had to submit the same FA doucments multiple times, I know because each time I had my mom fax them where we worked and even she grew tired of having to fax them in.

I am starting Kaplan College in Vista, Ca and they have been more helpful as far as working with me then their "sister" school online. I am a fairly patient person and easygoing and understanding but their incompetence, mostly rude people (minus two) and constantly transfering me most definetly fried my nerves. I requested information from the fiancial aid department to be sent to my new school, I was told the work order to be faxed was submitted three times. I called them back a week later only to find out all had been cancelled because some department hadn't finished something.

The lady that helped me was beyond rude, I finally asked why I wasn't informed that those work orders were cancelled. She kept telling me I don't know. Also I called the registers office to request a copy of my transcripts so I could get some credit at Kaplan college and wasn't sure how to go about it. After rudely being transfered multiple times I was frusterated and I apologized to the girl taking my call inadvance if I snapped at her, since she wasn't to blame for others incompetence. She was just as rude as the rest. Emailed me a transcript request form while she asked if I had anything that needed to be taken care I said yes I have another question and as I was starting to ask. She said you should have the email have a nice day cutting me off and hanging up. All in all their lack of communication, mostly rude and imcompentent people and constantly having me repeat my information and story and transfering me way more then neccessary makes me glad I am done with them.

I am pursuing my degree later elsewhere. For those who did have a good experience with them I am glad and wish luck to those who plan on attending. Hope this helps others

Sincerely B.