Baker College is on of the best colleges in the world. It has good programs and very experienced and talented professors. The courses are rigorous and make sense.

Based on my recent experience with staff at Baker College, I would not recommend Baker. Several years ago I enrolled in the introductory online course new online students are required to take prior to enrollment at Baker. I actually enjoyed the experience.

Several years passed before I decided to continue with my degree and I selected Baker's AAS online degree program with Baker since initially I was only going to be a guest student and take prerequisite courses at a local college - which I did. I was only going to take the courses I needed that were not offered online from my own community college at Baker.

Looking forward to enrolling - I let them know of my goal and asked how to get started. I was flabbergasted when I received an email from a representative informing me that I'd failed to complete a course and that I hadn't paid for it and was not able to register until it was taken care of. I let them know this was a mistake - requested any documentation they were relying on that implied that these charges applied to me. They never sent any documentation to support the false claim but I was promised someone would look into it.

I got another email informing me that the corrections had been made and that I should get in touch in order to set my course plan. A few minutes later another email arrived informing me that I was not eligible based on the same gross errors and that a reply was "required." First thought: "How dare they make such a huge mistake and then have the nerve to hold me responsible for it." Then to demand a reply! What kind of mismanaged operation is this? It is clear they have poor communication between divisions, poor record keeping, and horrible customer service.

The operator also refused to put me through to the office of the college president after I explained my complaint. She insisted I try to get it sorted with the same group who'd made the mistake and were ignoring my requests to have the situation corrected. I am going to file complaints with appropriate agencies and request a refund for the money I paid to take the intro to online studies since I have no intention of enrolling at Baker now. My daughter was also enrolled in Baker and my son was to have enrolled as a full-time online student beginning fall 2012 - that's not happening now.

All Baker had to do was review the mistake they made and be decent enough to admit it and correct it. I hope the loss of tuition times 3 was worth it and I pray my letters will initiate an investigation. With the level of omnipotence they have shown me, I surely can't be the only person they've done this to. I don't care how they messed up I just want them to correct their error and give me an apology and my refund.

I am a student who started in 2009 and was in the BCS 2009 program, steadliy taking classes and last quarter I had to take time off. Now i went to sign up for classes again and there is a new 2011 BCS program in which they say I must take. It has several more classes than the 2009 program in which I first enrolled, I wish to go back to the 2009 program and Baker will not let me.

They say it is a policy that if a students take a quarter off then they will be reentered into the new program, however I have taken a quarter of before due to work schedule and nothing changed. Wish I could talk to the online Dean regading this. Classes here do have alot of work but you have a sense of accomplishment after finishing and I feel like I know the subject matter. All my teachers were nice except my Sociology teacher, and I will say his name because he was horrible at grading and not helpful, unclear direction for assignments - Alexis Durham. Not sure if he is still a teacher, i am sure he had alot of bad complaints, but if you get him, drop the class, immediately.

I have had the best experience so far. Any paper work you would ever need is on the website. The staff is SO nice. They always take time to talk to me and they give me straight answers instead of transferring me from department to department like other colleges I have attended. Everything is just so organized, easy and pleasant. I'm so relieved because I didn't think I could go back to college. I'm glad I did :)

I got my Associates Degree from Fisher College, in Boston, MA- at present I do not see where they offer online classes. With Baker College, they accepted all my classes from Fisher College and also from Charleston Southern here in South Carolina.

I have found Baker College to have excellent instructors, who are quite knowledgeable in the subject matter and they do interact very well with students on our discussion board. I think the curriculum that Baker College offers, are in-depth, with much research and thought taken for assignments. I am having a wonderful time taking classes online.

A person who attends Baker College will get a deep understanding of the subjects being taught, and come away with not wanting some classes to end.